Who we are
Pharmacist Support is powered by a small team of staff members and trustees and many volunteers from across our pharmacy family. Together, we're passionate, driven and deeply committed to championing wellbeing within the profession.
The profession’s independent charity!
For over 180 years, Pharmacist Support has been supporting pharmacists and their families, former pharmacists, trainees and pharmacy students across Great Britain.
We provide trusted information, practical resources and confidential support to help people look after their wellbeing and navigate life’s challenges.
Here for our pharmacy family
We’re proud to support people from such a caring profession and to be here for what we like to call our pharmacy ‘family’.
Our support spans mental health and wellbeing, financial health, workplace wellbeing and study and training, with different ways to access support depending on what someone needs.
From trusted guidance and self-help resources to workshops, online learning, podcasts and campaigns, through to counselling, peer and addiction support, financial assistance and specialist advice, we’re here to support our pharmacy family in a way that works for them.
We listen with care and without judgement, helping people feel informed, supported and empowered to take positive steps for their wellbeing and their future.
Our Vision
No one in our pharmacy family will face challenging times without us by their side
Our Mission
To champion the wellbeing of our pharmacy family
Our Values
- People First – We are compassionate. We listen. We are empathetic. We bring people together.
- Empowerment – We make good things happen. We encourage and build resilience. We create positive impact.
- Positivity – We believe in better. We champion our pharmacy family. We never give up.
- Fairness – We are non-judgemental. We are independent. We work with integrity.
Our connection to the profession runs deep
Established by the Royal Pharmaceutical Society of Great Britain in 1841 (now the Royal College of Pharmacy), we have grown from our Benevolent Fund roots into the independent charity we are today.
While the needs of the profession have changed over the years, our commitment to being there for our pharmacy family remains at the heart of everything we do.
Our staff, trustees and volunteers work alongside partners and individuals across pharmacy to champion wellbeing, understand the changing needs of the profession and ensure our support continues to make a positive difference.
Understanding the needs of our pharmacy family
Listening to the people we support and understanding the issues affecting the profession are central to our work.
Through our research, evaluation and conversations with our pharmacy family, we continue to build our understanding of the challenges people face and how we can best support their wellbeing.
We use these insights to develop our support, contribute to conversations about wellbeing across the profession and measure the difference our work makes.
We're proud to be able to support people from such a caring profession, and we'll never give up on what we like to call our pharmacy 'family'.
Our Strategy
Our five-year strategy sets out how we will continue to evolve to meet the diverse and changing needs of our pharmacy family. From 2025–2030, we will work to:
- Raise awareness of Pharmacist Support and the wellbeing agenda within the profession
- Build relationships with organisations and individuals to increase the charity’s reach and impact
- Develop and deliver support to meet the diverse and changing needs of our pharmacy family enabling them to improve their wellbeing
- Build and manage the charity effectively and sustainably, raising vital funds and utilising technology to ensure that we meet current and future demand
By 2030 we want:
- More people to be aware of who we are, what we do and the key issues impacting wellbeing within the pharmacy profession
- More organisations and individuals from across the pharmacy sector to be actively working with the charity to improve the wellbeing of our pharmacy family
- More of our pharmacy family are able to access wellbeing support which meets their diverse needs and improves their wellbeing
- To be more financially sustainable to enable us to meet the current and future needs and demands of our pharmacy family
Our Commitment to Equality, Diversity, and Inclusion
We’re committed to promoting equality, valuing diversity and creating an inclusive environment for everyone who works with us or accesses our support. We want people to be treated fairly and equitably, with equal access to opportunities and support. This applies to our beneficiaries and supporters as well as our staff, volunteers and Trustees.
In 2021, the charity set about developing an Equality, Diversity and Inclusion (EDI) strategy and action plan. At this time, we recognised we had a lot to learn and started on our journey to better developing our knowledge and understanding.
How our work is funded
Through the generous support of our charity partners as well as individuals, we continue to develop and deliver support to meet the changing needs of those in the profession. However, demand continues to rise and we continue to seek more support for our work.
Individuals support us in many ways such as by setting up a monthly direct debit, making a one-off donation, joining TEAMGreen by fundraising for us, or leaving a gift in their will. This support has a significant impact on the charity and one example is the significant gift left in the will of pharmacist Robert Wardley. Robert wanted his legacy to be used to help relieve the stress experienced by pharmacists. Thanks to his donation we were able to develop a new wellbeing service that, since it’s launch in 2013, has assisted thousands of individuals to seek proactive support for their wellbeing.
Organisations in the profession support us by providing direct donations, partnering with us to deliver activity and by helping us to raise awareness of the charity through their networks.
