News & Events

A day in the life – the professions charity reviews its busy year

2012 was a year of big numbers for Pharmacist Support – the professions independent charity.  Over 1,100 individual acts of support were provided by charity staff and volunteers to pharmacists and their families, former pharmacists and pharmacy students in need across the year, 465 enquiries and requests for information were dealt with (an increase of 15% on 2011 figures), over £250,000 was provided in financial assistance (the greatest annual amount ever given out by the charity) and the trustees received news of a £1.3m gift in will – (to knowledge) the largest legacy to be left to Pharmacist Support.

On top of this the charity also piloted a new careers coaching service, began work on a new website and developed a fundraising strategy to safeguard the charity’s services moving forward.

Commenting on the year’s activities, Charity Manager Diane Leicester-Hallam, said: “With so much activity in 2012 we felt it important to give those in the profession, our donors and service users an insight into how we operate, to give an idea of the variety of requests that come into the office and demonstrate just how donations are being spent. We felt that the best way to present this information was in the form of a timeline. This year’s review is themed around ‘A day in the life’ – a visual representation of the activities charity staff and volunteers get involved in on a daily basis. It also highlights through beneficiary and service user quotes the positive impact of this support.”

Since the charity’s relaunch in 2008, Pharmacist Support has provided over 4500 individual acts of support, over £1m in financial assistance to over 780 individuals and our Listening Friends volunteers have made over 1500 calls to pharmacists, pre-reg trainees and pharmacy students struggling with a range of stressful situations.

Charity Chair Steve Churton commented “Over the past four years Pharmacist Support has responded to over 1700 enquires and requests for information and supported over 500 people with debt, benefits and employment advice. Both services were introduced following research commissioned by the trustees back in 2008. Although it’s sad to see demand for these services grow year on year, it is rewarding to know that we responded to an obvious need and are delivering services that are useful and relevant to those in the profession today.”


For further information, interviews or access to imagery please contact Kate Westbrook on 0161 441 0313 or email

Notes to Editors

  • Pharmacist Support is an independent charity for pharmacists and their families, former pharmacists, pre-registration trainees and pharmacy students and is funded by donations from pharmacists.
  • Pharmacist Support was previously known as The Benevolent Fund of the Royal Pharmaceutical Society of Great Britain, and was re-launched in 2008 to reflect the modern day needs of today’s pharmacists.
  • The charity provides confidential advice and support with issues relating to stress, welfare and finance.
  • All services are FREE of charge and include; financial assistance, debt, benefits and employment advice, a stress helpline (Listening Friends), home visiting, addiction support (Health Support Programme) and an information and enquiry service.
  • Some of the services offered are delivered directly by trained volunteer pharmacists. Due to a shared professional background, these volunteers are uniquely positioned to be able to understand the specific pressures pharmacists and their families and pharmacy students face.
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