At the June Board meeting our Trustees signed off on the charity’s Annual Report and Statutory Accounts for 2017. This is a formal document that all registered charity’s must submit to the Charity Commission, outlining key activities and achievements from the last year as well as the financial figures. The primary purpose of the trustees’ annual report is to ensure that the charity is publicly accountable to its stakeholders for the stewardship and management of the funds it holds on trust.
At the end of 2017 the charity reported a continued increase in demand for our services. Across the year we provided 4788 acts of support which included:
- a 32% increase in enquiries
- a slight increase in referrals for specialist advice in employment law, debt and benefit entitlement (resulting in over £0.5m in gains for our beneficiaries)
- a 70% increase in contacts to our addiction support helpline (up from 17 in 2016 to 29 in 2017)
- a 63% increase in the number of wellbeing workshops delivered (due to the introduction of three new workshops in the latter part of the year) attended by over 2,300 pharmacists, trainees and MPharm students
- and a 40% increase in the number of calls made by our Listening Friends volunteers to those in the profession dealing with a range of issues.
To read the full Report, click here.