Are you looking for support and advice? The organisations listed below can help in a variety of ways.

If you know of any additional organisations you’d like to see listed here, then please email : with your suggestions.

Addiction Support

Al-Anon Family Groups

Al-Anon provides support to anyone who is or has been affected by someone else’s drinking. There are over 700 Al-Anon Family Groups in the UK and Republic of Ireland and these groups hold regular meeetings where members share their experiences and give each other help and support. Alateen, a part of Al-Anon, provides meetings for teenage relatives and friends affected by someone else’s drinking. A large selection of publications is available.

Alcohol Change

Alcohol Change campaigns for effective alcohol policy and to increase the range and quality of services available to people with alcohol-related problems. A range of booklets are available for people worried about drinking and the website has links to services offering advice and counselling. They also run Drinkline, the national alcohol helpline.

Alcoholics Anonymous

Alcoholics Anonymous is a charitable self-help group for all members to share their experiences in a confidential environment for the mutual benefit of overcoming alcoholism    


Drinkaware is an independent UK alcohol awareness charity that provides information about the effects of alcohol on lives and lifestyles. They have education programmes, expert information and resources to help create awareness around alcohol addiction and related health issues.


Drinkline offers help to callers worried about their own drinking, suppport to the family and friends of people who are drinking, advice to callers on where to go for help and information and self-help materials.

Families Anonymous

Families Anonymous aims to help the family and friends of people with a current, suspected or former drug problem. Groups meet regularly to provide mutual support and share experiences and anxieties. A free information pack, including details of all meetings, is sent to every enquirer that contacts the FA helpline. A number of booklets, leaflets, CDs, DVDs, posters and other materials are also available.


Gam-Anon offers support to those who have been affected by another person’s gambling. It is made up of men and women who have partners, relatives or close friends who have been affected by problem gambling.

Gamble Aware

Gamble Aware gives advice about responsible gambling, including staying in control of how much time and money you spend.

Narcotics Anonymous

Membership of Narcotics Anonymous is open to anyone with a drug problem who wishes to stop using drugs. Members meet regularly to provide support and share experiences. There is a helpline for people needing support and advice about the nature of drug addiction. An enormous range of literature on the subject of recovery is available at NA meetings.

National Drugs Helpline

The National Drugs Helpline, also known as Talk to Frank provides a website and telephone helpline offering advice, information and support to anyone concerned about drugs and solvent/volatile substance misuse, including drug misusers, their families, friends and carers. Free printed publications are available.


An independent charity that aims to significantly reduce unnecessary suffering and death from smoking-related diseases, and aims towards a smoke-free UK future. The charity provides practical help, advice and support to all smokers who want to stop. There are a number of Quit publications and resources available.


Release is the national centre of expertise on drugs and drugs law. Release offer a free and confidential advice line, drugs line and a legal helpline.



Relate offers advice, relationship counselling, sex therapy, workshops, mediation, consultations and support, both face to face, over the telephone and via the website. Services are provided all over England, Wales and Northern Ireland. If you live in Scotland, please see separate entry under Relationships Scotland.


The Samaritans offer emotional support to anyone in the UK who is feeling depressed or suicidal, 24 hours a day, 7 days a week. Every call is confidential. The service is offered by telephone, email, letter and face to face in most branches.

Debt Advice

Debt Advice Foundation

Debt Advice Foundation is a charity providing free and confidential debt advice.  Callers can contact them on their helpline.

Money Helper

Money Helper offer free and independent advice on managing money.The website offers useful tools such as a budget planner to help you identify where you might cut back on spending or ways to make your money go further.

National Debtline

This helpline provides free, confidential and independent advice for people in England, Wales and Scotland on how to deal with debt problems.


Payplan is a debt management company that provides a free debt management service. It is independent and is funded by the credit industry. Having assessed the financial situation of the person, Payplan will approach creditors with a suggested repayment plan. Once a repayment plan is agreed, the person will make one monthly payment to Payplan who will then pay each of the creditors.

StepChange Debt Charity

The StepChange Debt Charity is a registered charity providing free, confidential advice and support to anyone worried about debt.


ACAS (Advisory, Conciliation and Mediation Service)

ACAS provides information, advice and guidance to employers and employees with the aim of improving organisations and working life through better employment relations.  Information on the website covers a huge range of employment issues, from absence and bullying to whistleblowing and working hours. There is a helpline providing independent, confidential and impartial advice to both employers and employees.

National Whistleblowing Helpline

The National Whistleblowing Helpline offers free, confidential advice to anybody working within the NHS. The Helpline is not a disclosure line but it provides free advice and guidance to someone considering blowing the whistle.

Protect (Whistleblowing)

Protect is a charity providing help and advice on whistleblowing.  They offer free and confidential advice to people concerned about crime, danger or wrongdoing at work.   They also provide help and guidance to organisations to enable them to deliver and demonstrate good governance.  There is a helpline for individuals who would like to talk to someone about raising an issue they are concerned about at work.  Alternatively enquirers can also email them.


Refugee Council England

Refugee Council England offers free advice and support to all refugees and asylum seekers in England. The service includes advice on social security benefits, housing, immigration and education.

Scottish Refugee Council

The Scottish Refugee Council works with refugees and asylum seekers living in Scotland and with refugee community organisations. Support services include advice on welfare benefits, housing, education and health.

The Office of the Immigration Services Commissioner

The Office of the Immigration Services Commissioner (OISC) is responsible for regulating immigration advisers by ensuring they are fit and competent and act in the best interest of their clients. If you are looking for immigration advice you can visit their website which contains details on how to find and choose a regulated adviser. They have  a list of not for profit regulated immigration advisers and also a register of advisers who charge clients for their services.

UK Council for International Student Affairs (UKCISA)

UKCISA is the national advisory body serving the interests of international students and those who work with them. Services include information about student fees and finance, visas and immigration.

Welsh Refugee Council

The Welsh Refugee Council lobbies for the needs of refugees in Wales and can provide information on services and advice available for refugees in the area.

Mental Health Organisations

Mental Health Foundation

A charity that aims to reduce the suffering caused by mental ill health


The Samaritans offer support day or night, for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure.

NHS Staff

Pharmacist Organisations

Association of Pharmacy Technicians UK (APTUK)

The Association of Pharmacy Technicians UK (APTUK) is a professional and representative organisation for pharmacy technicians. It aims to ensure and improve professional, educational and practice standards for registered pharmacy technicians in all healthcare and pharmaceutical organisations. Services to membes include a journal, website with members only forum, networking opportunities, an annual study weekend, study days, local branch meetings, CPD support and information and access to advice on educational and professional issues. 1 Victoria Square Birmingham B1 1BD

British Pharmaceutical Students’ Association (BPSA)

The British Pharmaceutical Students’ Association (BPSA) is the official student organisation of the Royal Pharmaceutical Society (RPS). It aims to promote the interests and welfare of pharmacy students and preregistration trainees. It organises a range of events and runs a Professional Development Certificate scheme. 1 Lambeth High Street London SE1 7JN

Guild of Healthcare Pharmacists (GHP)

The Guild of Healthcare Pharmacists (GHP) is an organisation providing support to individual employed pharmacists in the UK working in hospitals, primary care and other healthcare institutions for the NHS and commercial healthcare providers. Services include support to members on employment and practice related issues, negotiation, through the NHS Staff Council, of the pay, terms and conditions of NHS employed pharmacists, promotion and support of innovation and advancement of pharmacy practice throughout the NHS including provision of education and development.

National Pharmacy Association (NPA)

The National Pharmacy Association (NPA) is the trade association for the UK’s community pharmacy owners and has virtually all community pharmacies in membership. The association provides its members with professional and commercial support, including legal advice, insurance, legal defence and indemnity, financial services, publications, training and information. In addtion, the NPA represents the interests of community pharmacy to government both at a national and European level. The NPA is headed by a chief executive and an elected board comprising member representatives of community pharmacy from across the United Kingdom. Mallinson House 38-42 St Peter’s Street St Albans Hertfordshire AL1 3NP

Pharmacists Defence Association (PDA)

The Pharmacists Defence Association (PDA) provides support to individual pharmacists. It gives legal and professional support to members in employment disputes, professional disciplinary investigations and criminal proceedings. Legal defence costs insurance and professional indemnity insurance are also part of the benefits of membership. A wide range of information and guidance is available on the PDA’s website, with a members only information area and an advisory service for members providing 24 hour access to legal advisers for emergencies, and daytime access to experienced pharmacists and specialist lawyers for pharmacy-related issues. The association also seeks to influence government policy and the professional agenda for the benefit of individual pharmacists. Further information is available on the PDA’s website. The Old Fire Station 69 Albion Street Birmingham B1 3EA

Royal Pharmaceutical Society (RPS)

The Royal Pharmaceutical Society (RPS) is the professional body for pharmacists in England, Wales and Scotland.  The Society provides services to its members, including support and information on professional issues such as continuing professional development (CPD), practice issues, career development, science and research.   Further information is available on the Society’s website. English Office: 1 Lambeth High Street, London, SE1 7JN Scottish Office: Holyrood Park House, 106 Holyrood Road, Edinburgh, EH8 8AS Welsh Office: 2 Ashtree Court, Woodsy Close, Cardiff Gate Business Park, Cardiff CF23 8RW

United Kingdom Clinical Pharmacy Association (UKCPA)

The United Kingdom Clinical Pharmacy Association (UKCPA) promotes expert practice in medicines management for the benefit of patients, the public and members by establishing standards, workforce development and advancing innovation in all healthcare settings. Membership is targeted at pharmacists, technicians and other healthcare professionals providing clinical services to patients. The association organises events including study days and conferences. 1st Floor, Publicity House, Wigston, Leicester LE18 2AJ