We’ve been supporting our pharmacy family for over 180 years.
Today, we offer a wide variety of support services to pharmacists, former pharmacists, trainees and MPharm students across Great Britain. Our aim is to help them manage their day-to-day wellbeing and provide a safety net if they find themselves in crisis. As a forward-thinking charity, we measure our successes and impact every year to ensure our support remains relevant and useful.
Read our annual impact reports
Impact of our 2020-2025 strategy
Key achievements over the past five years
- Award-Winning leadership in wellbeing and charity excellence
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- ACO Digital Transformation Award (2022)
- ACO Small Charity of the Year (2023)
- Charity Learning Consortium Excellence in Workforce Wellbeing Award (2024)
- Culture Pioneer Wellbeing Award (2024)
- Significantly increased awareness, reach and income
- 45% increase in overall awareness since implementing our strategy
- Expanded partnerships and collaborations to extend our impact
- 104% increase in fundraising income (2024 vs 2020)
- Strengthened volunteer programmes, recruiting 17 student ambassadors and 7 Listening Friends volunteers (2020–2024)
- Expanded and enhanced support services
- Launched a new counselling service in April 2021, delivering 2,516 sessions to the end of 2024
- Improved referral processes with digital forms and additional volunteers, leading to a 72% increase in referrals to the Listening Friends scheme (2024 vs. 2020)
- 5,441 enquiries handled by our expert team
- 934 specialist referrals made for employment, benefits, debt, and immigration advice
- Increased financial assistance
- Reviewed and improved the student bursary scheme, awarding £150,000 to 40 students over five years
- Expanded our financial assistance service, awarding 592 grants worth £696,410 (82% increase in grants awarded from 2020 to 2024)
Take a look at our Support Services
Impact through our ACTNow wellbeing campaign
Working proactively to support wellbeing, back in May 2020 we developed and launched our first ever ACTNow wellbeing campaign. Through the campaign, MPharm students, trainees and pharmacists can access free and exclusive mental health and wellbeing information, guidance and support at key points in the pharmacy calendar.
Find out more and sign up to the ACTNow campaign
Our impact on the environment
We recognise that the climate crisis is a global threat, impacting the health of our pharmacy family and the whole of humanity. Tackling this threat requires significant change and we believe we have a duty to do all we can to support the global effort that is required. As a charity, we believe we have a responsibility to act on climate change and are joining others across the profession to make a commitment to consider environmental sustainability across our work.
Read our environmental sustainability commitment
Your generosity helps us to make a difference
Our impact has only been possible with your support of the charity. We rely on charity partnerships and the generosity of people like you to continue making positive change for pharmacists and pharmacy students up and down the country. If you are in a position to do so, please consider making a donation to help us ensure no one in our pharmacy family has to face challenging times alone.