The Information and Enquiries team are on hand to support you with a wide variety of questions and issues. You can get in touch by online form, email or freephone.
There are moments in life when we all need a helping hand. The Information and Enquiries team are here to support you with a wide variety of questions and issues. If you cannot find the information you are looking for on our webpages, contact our team confidentially and start making things better today. The best way to reach us and access our support is through our new online enquiry form. However, you can also contact us via freephone or email if you prefer.
Our Information and Enquiries service is dedicated to supporting your wellbeing throughout your academic and professional career. The support we provide starts with you – your circumstances, your needs, your life. Whether the problem is big or small we’ll provide you with options and solutions to empower you to make positive changes that improve your situation.
On our website you will find a whole host of information and resources covering a range of topics, including mental health and wellbeing, physical health, family and personal life, finances and work life. Each section offers guidance, resources and tips that delve into topics such as managing stress, anxiety and sleep, coping with bereavement and bullying right through to career options and building positive workplace relationships.
If you can’t find the information you’re looking for, our dedicated and knowledgeable team is on hand to respond to questions you may have in areas such as university life, the registration assessment, employment issues and much more. You can also get in touch with us to explore the support available to you from the charity. We’re independent, so you can talk to us about anything, openly and in complete confidence.
Please note that we are a charity dedicated to providing wellbeing services to our clients. We do not have any medical training, so we are not able to answer any queries related to medicines and physical health issues. For such queries, you may want to contact your local pharmacist. The NHS has a local pharmacy locater that will direct you to your nearest pharmacy.
Please note that this is not an emergency service. If you require emergency mental health support, we recommend you contact the Samaritans, your GP or visit your local A&E department.
If you are feeling suicidal, immediately contact emergency services or a helpline listed here on the NHS website.
We will aim to respond to all online enquiries within five working days.
If you would prefer to talk to a member of our team you can complete the online enquiry form above and request a callback, or call our information and enquiries team directly.
We are open Monday to Friday (excluding bank holidays). If nobody is available to take your call, please leave a message and we will aim to respond within five working days.
Freephone
Alternatively you can email
It was great to speak with someone who cared - thank you. This service has given me the reassurance I needed and provided information and signposting to help formulate my next steps.Information and Enquiries service user
Assistance from Pharmacist Support can come in many different ways to suit the needs of the individual. Take a look at our case studies to see the many ways in which we have responded to the needs of pharmacists, their dependants and pharmacy students who have found themselves confronted by difficult circumstances.
We understand how financial difficulties can impact mental health and wellbeing. Whether it’s managing the everyday or an unexpected change to your situation, getting help with financial difficulties early on could help to stop things spiralling out of control. Our financial support is here to provide a safety net and to help you get back…
Our Counselling and Peer Support service is for those seeking a safe, confidential place to talk about professional or emotional issues or worries.
“We understand that the first step is often the hardest one to take. This page explains how we can support you, or someone you care about, through a dependency issue”…
