How to deal with bullying at work
Thankfully, most trainee pharmacist placements are positive experiences. However, we do hear from some trainees who sadly report experiencing bullying in the workplace.
Bullying can be gradual, and it may be a while before you realise what is happening to you. On this page, we’ll look at the types of bullying that can occur on your placement, how to raise a grievance and the support available from Pharmacist Support and other organisations.
Bullying by a supervisor
One of the signs that an aggressive act is bullying and not just bad behaviour, is if there is an imbalance of power. The aggressive party has either the perception or reality of being greater than you in some manner. Supervisors can make or break your career, and this might add to their sense of being greater than you. If your supervisor is doing any of the following it is a sign that they are using their power incorrectly:
- ridiculing you
- threatening you
- constantly putting you down
- threatening to withhold sign-offs
- forcing you to sign additional contracts for employment following on from your training
- criticizing you for not working fast enough (rather than offering constructive feedback)
- making unwanted sexual advances
- harassment based on gender, age, race, disability, religion, or sexual orientation.
Some trainees stay on in a placement in the hope that the bullying will stop. It rarely does and you will need to take action to make sure that it stops. You do have options. These include:
- speaking to your supervisor directly
- speaking to a work colleague or contacting HR
- changing to another branch if you work for a large multiple
- speaking with your Statutory Education Body about your options including changing placement
- asking for a change of supervisor if you work in a large organisation
- raising a grievance about your supervisor
Direct approach
Bullying is best addressed as early as possible, before the behaviour becomes entrenched and harder to stop. In many cases, a direct approach may help. If you feel safe and confident doing so, you could consider speaking privately to the individual involved.
You might say something like:
- “Please don’t speak to me like that.”
- “I feel that your behaviour is undermining/offensive/humiliating. Is that your intention?”
These kinds of statements can be simple, polite, and assertive. Taking a trusted colleague with you may help you feel more confident.
However, this approach isn’t suitable for everyone or every situation. If you feel unsafe, unsure, or the behaviour continues, it’s important to seek support.
Keep a record
Record keeping is important and, in the event of action such as raising a grievance, a diary can establish a pattern of behaviour. Make a written record of all incidents of bullying behaviour. This should include date and time, what happened and the name of anyone else who was present. Keep all letters, emails, texts, and any other correspondence. Remember, record keeping will show the pattern and extent of the bullying and will be vital if you decide to make a formal complaint. Also, make a note of any illness and/or absence because of the bullying and any medical help you have sought.
If the bully knows you are keeping a written record, it may cause them to think again. Sometimes, just knowing this may cause them to stop the bullying.
Do make sure that you keep your record at home or somewhere safe.
How your colleagues can help you
Do not try to cope on your own if you are being bullied at work. You could talk to a work colleague or a union representative, or your manager. If your manager is bullying you, you could speak to their manager or someone in the HR department. By talking to others, you may find that you are not alone and that the bullying has also happened to other colleagues. You could also discuss your options for changing to another branch or tutor.
Raising a grievance
You might want to raise a grievance about bullying behaviour. Remember, your employer is responsible for your health, safety, and welfare. Do ask for a copy of your employer’s policy on bullying. If your employer does not have a policy, you could look at the ACAS guidance on how employers should deal with bullying and harassment. You will also find information on how to recognise bullying and why it is important to act.
Look at the ACAS website
The Pharmacists’ Defence Association (PDA) which is free for trainees to join, can also give you advice and support about raising a grievance.
Visit the PDA Website
Support from Pharmacist Support
Counselling (for psychological and emotional support)
We are now able to provide direct psychological support for those who are experiencing mental health issues. We can fund up to eight counselling sessions through a new counselling partnership.
The counsellors are there to help you deal with a variety of issues. By seeking constructive help, you may identify ways of addressing the root causes of your concerns to help you to cope.
More counselling information
Listening Friends (for peer support)
Our Listening Friends service offers you the chance to speak in confidence and anonymously to one of our trained volunteer pharmacists. The peer support provides you with an opportunity to talk about the stresses or pressures working in or studying pharmacy may be causing you. Our volunteers do not provide advice, but they recognise the pressures of pharmacy practice. They can give you time and space to talk through those issues to try to find clarity.
More Listening Friends information
Support from other organisations
Educational Action Challenging Homophobia (EACH)
EACH is a charity for young people and adults affected by homophobia. They have a helpline for young people who are experiencing homophobic bullying. You can call them on 0800 1000 143.
Visit the EACH Website
Equality and Human Rights Commission (EHRC)
EHRC offers support to people who are suffering from any form of discrimination. You can call them on 0808 800 0082.
View the EHRC website
National Bullying Helpline
The National Bullying Helpline is a nationally recognised advice centre. They aid individuals struggling with bullying issues, whatever the nature of the abuse. You can call them on 0300 323 0169.
View The National Bullying Helpline website
The Pharmacists’ Defence Association (PDA)
The PDA is the trade union for pharmacists, trainee pharmacists and MPharm students. Trainees can join the PDA for free. Take advantage of free employment advice (including workplace bullying) and advice on fitness to practise issues. The PDA also has a range of initiatives to support you through your foundation year.
This webpage was last reviewed and updated in August 2025