The charity also launched several new initiatives during the year, including a comprehensive financial wellbeing programme developed in partnership with Rebel Finance School, a new nationwide Walk for Wellbeing community fundraising campaign and the official launch of its A Dose of Wellbeing podcast following a successful pilot.
The people behind the statistics
Esther Sadler-Williams, Chair of Trustees at Pharmacist Support, said:
“The latest Workforce Wellbeing Survey serves as a clear reminder that the pressures facing our pharmacy family remain significant, with 87% of respondents at high risk of burnout. While we are encouraged that more people than ever reached out to us for support in 2025, the figures only tell part of the story.
“This year, two beneficiaries joined one of our Board meetings to share their experiences. Hearing directly how our support had helped them navigate some of the most challenging moments in their lives was incredibly moving and served as a powerful reminder that behind every enquiry, counselling session and grant awarded is a person with their own story.
“We are proud of what has been achieved, but the need for our work has never been clearer. We remain committed to ensuring every member of our pharmacy family knows they have somewhere to turn and can access the support they need, when they need it.”
Making support easier to access
Throughout the year, the charity also undertook a major reframing exercise to make it easier for people to understand the challenges it can help with and how to access support 24/7. This work forms part of a broader five-year strategy focused on raising awareness, strengthening partnerships, expanding support and ensuring long-term sustainability.
Stories that bring the impact to life
The report also brings the statistics to life through the experiences of beneficiaries, including a student who was able to complete her MPharm degree despite experiencing homelessness and financial challenges, a pharmacist whose recovery from addiction was supported by the charity and another who rebuilt her life after serious health challenges. Together, these stories illustrate the real difference timely support can make during some of life’s most challenging moments.
Looking ahead
Looking ahead, Pharmacist Support will continue to invest in new partnerships, digital innovation and targeted wellbeing support, while exploring if and how the charity could extend support to pharmacy technicians in the future.