The Financial Conduct Authority (FCA)

The FCA regulate the financial services industry in the UK. Their aim is to protect consumers, ensure the industry remains stable and promote healthy competition between financial services providers.

Trading Standards Central

Supported and maintained by the Trading Standards Institute, this website is a one-stop shop for consumer protection information in the UK. It provides a wealth of information for consumers and businesses, schools, advice and information centres, community organisations, local councils, business support agencies and trade associations. It also includes product recall information.


Ofcom is the independent regulator and competition authority for the UK communications industries, with responsibilities across television, radio, telecommunications and wireless communications services.

Local Government Ombudsmen

The Local Government Ombudsmen investigate complaints about councils and certain other bodies. They investigate complaints about most council matters including housing, planning, education and social services. It is an independent, impartial and free service.

Energy Helpline

Energy Helpline is an independent gas and electricity watchdog whose mission is to get the best deal for energy consumers. It provides free and impartial advice and even takes up your case if you feel you’re being treated unfairly by your gas or electricity supplier. If you’re having problems with your gas or electricity company,… Read more

Energy Supply Ombudsman

This is an independent body that resolves disputes between a customer and their energy supplier associated with billing and transfer issues. Ombudsmen are an independent and impartial means of resolving disputes outside the courts.