The Tax Help for Older People service gives free independent advice to anybody over the age of 60 with an income of less than £20,000 per year. If you are caring for an older person who fits the eligibility criteria you can also use this service. This advice is for personal tax queries only, they do not deal with issues such as inheritance or capital gains tax. You can contact them by telephone, email or by post:
Tax Help for Older People
Unit 10, Pineapple Business Park
In some instances an interview with one of their advisers can be arranged.