Vacancy – Interim Services Support Officer

Job title:                   Interim Services Support Officer
Contract:                  6 month contract (with potential for extension)

Hours:                       35 hours per week
Remuneration:       £21,000 pa plus attractive pension offer
Deadline:                 12 noon, Monday 25th March

Pharmacist Support – an independent charity for pharmacists and their families, former pharmacists and pharmacy students – is looking to recruit an Interim Services Support Officer to:

  • Respond to enquiries to the charity from those seeking information and/or support;
  • Co-ordinate administration of all wellbeing services.

The role

The Services Support Officer will join the charity team in Manchester, working alongside the Information Officer, Enquiry Service Officer, Grants Officer and Services Manager. They will respond to enquiries to the charity (via phone, email, Live Chat and social media) from new and existing service users and donors, volunteers, partner organisations and the public. The post holder will identify clients’ needs, provide information on Pharmacist Support services and refer appropriately for specialist advice, information or other support.

The Services Support Officer will also have responsibility for administering and co-ordinating the charity’s wellbeing services, including the Wardley wellbeing workshop programme.

What we’re looking for  

The charity is seeking a highly organised and efficient individual with experience of working in an advice/enquiry/welfare role with excellent verbal and written communication skills, and excellent administration and organisational skills. The role requires someone with well-developed listening/empathy skills and experience of working with people who may be distressed and/or vulnerable and are often in ‘crisis’ situations.

About Pharmacist Support

Pharmacist Support is an independent charity for pharmacists and their families, former pharmacists and pharmacy students. Our free and confidential support includes an information and enquiry service, a stress helpline, financial assistance, debt, benefits and employment advice, addiction support, careers coaching and a wellbeing service.

The charity has provided a lifeline to those who, through circumstances often beyond their control – personal illness, disability or other life changing events – have required much needed assistance. This has been provided in many formats, on a short or long-term basis and is specifically tailored to the individual’s circumstances. Pharmacist Support values diversity and promotes equality. We encourage and welcome applications from people of all backgrounds.

How to apply

To apply for the above position, you must submit a completed application form (NB CVs will not be accepted).

We would be grateful if you could also complete the diversity monitoring form in order to ensure that our equal opportunities policy is adhered to.

Interviews will be held in Manchester on Wednesday 27th March. Shortlisted candidates will be notified by Tuesday 26th March.

To download an application form and job description click on the links below. To request a copy of these documents be posted to you email or call 0161 441 0812.

Applications can be sent via:

email to:

alternatively, by post to:

Pharmacist Support
5th Floor
196 Deansgate
Manchester  M3 3WF

  • To download the application guidance notesclick here
  • To download the job description and person specificationclick here
  • To download the application formclick here

* The Charity will not accept applications from agencies